Support For Existing Merchants
Our Frequently Asked Questions
How can I update my account information?
Simply give us a call or open a Support Ticket. Your dedicated Sales Agent will let you know the process and when all updates are completed.
How do I integrate new services into my existing account?
Contact your dedicated Account Manager to find out how best to navigate adding additional services.
How often does Direct Payment Systems offer new services or updates to existing services?
The processing industry is constantly changing. We are constantly changing with it. Contact us today to inquire about additional services. If you believe there is a service we should offer but don’t, please let us know.
Can I have online access to my account and statements?
Most Certainly! Call your representative today and get set up to view your statements and transactions online.